top of page

HELP CENTRE

WHERE DO YOU MAKE YOUR ITEMS?

Our handcrafted products are created with love in The Lab, also known as our home, in a little village in the Lincolnshire countryside.

​

This is also where we have fun experimenting with new fragrance blends, curating new products and where every new scent is born! If you have a scent recommendation for us, please let us know. If we receive multiple requests for the same scent, we begin testing it out in The Lab, in the hopes of perfecting it and making it available for sale. Lots and lots of our current scents are inspired by our amazing customers who asked us to bring a certain scent into our range, with the most recent being Japanese Cherry Blossom.

WHAT IS YOUR RETURN POLICY?

We understand that there may be rare circumstances where you wish to to return your item(s). Within 14 days of receiving your goods, you must contact us via email or via our 'Contact Us' section found on our website. You then have a further 14 days to return the goods in the condition the goods were sent out to you or as agreed with Little Lights Laboratories.

 

The Return Policy does not apply to any made-to-order goods including Wholesale or White Label items as they fall under this category.

DO YOU OFFER WHOLESALE OR WHITE LABEL?

Yes, we love to offer both Wholesale and White Label opportunities! Whether it is for your own personal project, a party, a Wedding or for your business, we would be honoured to make your ideas come to life. White Label goods are creations that do not include our Logo Label, just the legal information on the back if necessary, so that you can put your own branding on the products. Please get in touch via email or our 'Contact Us' page found on the website to discuss more!

DO YOU STOCK YOUR PRODUCTS IN ANY SHOPS?

Yes! We are currently stocked in the beautiful Grade II listed building that is Navigation House. Built in 1838, nestled in Sleaford in the heart of Lincolnshire, this museum is free to navigate (see what i did there!) and you can find our items in the gorgeous Gift Shop.

Subscribe Here

Get Ready For Exclusive Little Lights Laboratories Insights

©2020 by LittleLightsLaboratories. Proudly created with Wix.com

bottom of page